Privacy Policy

This Privacy Policy describes how Shadow Brush Lippan (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase through https://shadowbrushlippan.com (“Site”).

By accessing or using the Site, or providing personal information, you consent to this Privacy Policy.

1. Information We Collect

a) Personal Information You Provide

• Name, shipping address, billing address
• Email address and phone number
• Payment information (credit/debit card, UPI, etc.). We do not store full card data ourselves; payment processors handle sensitive payment data.
• When you create an account: username, password (hashed), other profile information
• Content you submit: reviews, images, comments, messages

b) Automatically Collected Information

• Log data: IP address, browser type, pages visited, access times, referring website
• Cookies, device identifiers, and tracking technologies
• Usage data: how you interact with the Site, which pages you view, clicks, etc.

c) Third-Party Sources

• We may receive information from third-party services such as social login providers (Google / Facebook), analytics services, advertising platforms.

2. How We Use Your Information

• To process and fulfill your orders, payments, shipping, returns
• To manage your account and provide customer support
• To send order confirmations, shipping updates, promotional emails (if you opt in)
• To analyze site usage, improve user experience, conduct marketing and analytics
• To detect and prevent fraud, enforce our Terms, and ensure security
• To comply with legal obligations

3. Cookies & Similar Technologies

We use cookies, web beacons, and similar technologies to enhance functionality, remember preferences, and personalize your experience. You can disable cookies from browser settings, but some features may not work properly.

4. Sharing & Disclosure of Information

We do not sell your personal information. We may share data with:

• Service providers (payment processors, shipping/courier partners, hosting, analytics)
• To comply with legal obligations (court orders, government requests)
• To enforce our Terms (fraud investigations)
• In case of merger, acquisition, or sale of assets
• With your consent

5. Data Security

We use reasonable safeguards to protect personal data. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain data as long as needed for business or legal purposes, after which we delete or anonymize it.

7. Access, Correction & Deletion

You may update or delete your data by logging into your account or contacting us. Some data may be retained for legal reasons.

8. Marketing & Communications

If you opt in, we may send promotional emails. You can opt out anytime. We will still send transactional emails (e.g. order confirmations).

9. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect information from minors.

10. Third-Party Links & Services

We are not responsible for third-party privacy practices. Please review their policies when visiting external sites.

11. International Data Transfer

If you are outside India, your data may be transferred and processed in India or other countries.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

13. Your Rights under Data Protection Laws

You may have rights (access, correction, deletion, objection, data portability) depending on your location. Contact us to exercise these rights.

14. Contact Us